Knowledgebase: Administration
How do I check for queued or stuck messages?
Posted by David Rutherford on 25 October 2012 04:13 PM

PerfectMail has a queue where messages are kept during tranmission. If there is a message delivery issue the message may remain in the queue for a period of time. The "Dashboard" displays the number of messages queued in the "Queue" box, along the right hand side-bar.

Click on the "Queue" title or follow the menus to "E-mail => Queued Mail" to see what messages are currently queued. Using this screen you can investigate the reasons why a message is queued; delete queued messages; or immediately attempt to deliver queued messages.

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