PerfectMail™ provides a number of tools on its web interface (on the "Tools" menu) to provide administrators with the means of easily diagnosing network problems. The following tools are available:

• DNS Look-up - Used to perform DNS look-ups;
• Ping - Used to test network connectivity between PerfectMail and another network device;
• TraceRoute - Used to trace the network route between PerfectMail and another network device;
• WhoIs - Used to look-up human readable information about an Internet domain name;
• SMTP Test - Used to diagnose low level SMTP protocol exchanges between PerfectMail and another mail server.

Additionally, PerfectMail performs periodic diagnostics of its configuration and connectivity to local infrastructure and the Internet. PerfectMail displays the health of its DNS configuration, Network Status and Mail Server Status on the Dashboard. The detailed results of these diagnostic tests are available in the Server Status Report ("Reports => Server Status").