Knowledgebase: Filtering
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How do I release blocked spam messages or recover lost e-mail?
Posted by David Rutherford on 20 November 2012 10:07 AM
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| All e-mail, including both spam and legitimate messages is stored on the server for a short period of time; typically 14 to 30 days. (Types of spam and holding time is dependent on individual server settings.) A web-based administrator interface gives administrators full access to review, release, resend and report all e-mails - both spam and legitimate messages. E-mail Activity Reports and a Self Service Console are also available to give end-users the ability to manage their e-mail without burdening mail administrators with excessive support requests. | |
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