SUMMARY: PerfectMail does not use Active Directory for e-mail address validation. Rather, t makes use of the SMTP Recipient Filtering setting in Microsoft Exchange to extract that information from your Exchange server during the mail transmission. A...

PerfectMail(tm) can mark spam messages so that your desktop mail client (e.g. Outlook) can filter your e-mail based on PerfectMail's assessment. This information is stored in the _X-Spam-Flag_ and _X-Spam-Level_ e-mail headers. These headers can be use...

How do I configure a Smarthost Relay Connector for Exchange Server 2013? EXCHANGE ADMIN CENTER (EAC) IN EXCHANGE 2013 The Exchange Admin Center (EAC) is the web based management console for Microsoft Exchange Server 2013. The EAC replaces the Exchange M...

MICROSOFT EXCHANGE(tm) 2003 In Exchange 2003, it's possible to configure a smart host on the Default SMTP Virtual Server, but if you do it this way you can only set a single smart host. The preferred method, therefore, is to use an SMTP Connector for ...

SUMMARY: How do I enable SMTP Recipient Filtering with my Microsoft Exchange 2003 server to perform recipient verification/validation? ANSWER: Following are the steps to enable RECIPIENT FILTERING to allow PerfectMail to validate e-mail users for Mi...

SUMMARY: How do I enable SMTP Recipient Filtering with my Microsoft Exchange 2010 server to perform recipient verification/validation? ANSWER: Following are the steps to enable RECIPIENT FILTERING to allow PerfectMail to validate e-mail users for Mi...

SUMMARY: How do I enable SMTP Recipient Filtering with my Plesk server to perform recipient verification/validation? ANSWER: By default Plesk does not validate e-mail recipients during the SMTP transaction; rather Plesk will accept all incoming e-ma...

SUMMARY: How do I enable SMTP Recipient Filtering with QMAIL to perform recipient verification? ANSWER: By default QMAIL does not validate e-mail recipients during the SMTP transaction. However, a patch (qmail-verify) is available so that QMAIL can ...

To view headers in Outlook 2010: * Open the e-mail you wish to view headers for; * Click the "File" menu and select "Properties", which will display the message headers in a new window.

Yes. PerfectMail is 100% compliant with SMTP standards and will work with any Internet Mail Server.

_My Mail server was down for a period of time. What happened to my e-mail? Did perfectmail keep my email? Is it lost?_ If your back office mail server is down PerfectMail will simply spool up your e-mail so nothing is lost! PerfectMail learns and ma...

_Why am I receiving one of the following error messages:_ _521 5.2.1 : AOL will not accept delivery of this message_ _521 5.2.1 : Service unavailable. Please try again later._ The SMTP reply code 521 indicates an Internet mail host DOES NOT ACCE...

_I'm seeing messages saying "Delivery has failed to these recipients or distribution lists: A communication failure occurred during the delivery of this message. Microsoft Exchange will not try to redeliver this message for you. Please try re-sending this...

_We have been having problems with sending email's with attachments (typically pdf and .doc/.docx). Not all of the time though and we can't seem to see a reason why they would be blocked. We can send a normal text email to the addresses and even some emai...

_I'm investigating e-mail issues between users on my local mail server. I can't find this e-mail traffic on my PerfectMail server? How do I know whether PerfectMail filtered these messages?_ PerfectMail monitors and filters e-mail sent between your m...

_I can't click through the web links (URLs) in my e-mail. Why do all my web links (URLs) have BLOCKED:: prefixed on them?_ When you receive an HTML message, links in it may not work or the File, Open dialog will open, asking to associate an executable...

Unfortunately, this is outside of the scope of what we can do with PerfectMail. Outlook may be performing additional spam filtering, that PerfectMail cannot control. You can read more about the Outlook Junk Email Filter at the following links: Overvie...

SUMMARY: To protect against spam and other abuse, Microsoft restricts delivery to distribution groups in Exchange 2007. How can this be disabled for a particular group? ANSWER: To help protect distribution groups from spam and other abuse, Microsoft...