Knowledgebase
RSS Feed
Knowledgebase : PerfectMail > Configuration > Configuration Issues
     
SUMMARY: How does PerfectMail ensure the server is functioning correctly? How can I tell if there are ny problems with my server or if there is anything I need to do to make it function better? ANSWER: PerfectMail has a Validation Script that runs e...
_I'm having problems getting my outbound mail to be accepted/relayed through my PerfectMail server. None of my emails seem to get through. Am I missing something?_ Outbound relaying requires two things: i) your PerfectMail server needs to have the IP...
PerfectMail's VALIDATION SYSTEM will proactively check to ensure your mail server is properly configured and functioning. It will also check to ensure your server is not black listed by well known RBL sites on the Internet including _spamhaus.org_ [1]. If...
This is a known issue with the v3.5.1 release of PerfectMail. Some message delays, typically from spikes in spam activity, are expected and normal. The validation script has been incorrectly reporting these delayed messages and not clearing the error mess...
_Should I be maintaining the packages on my PerfectMail server? Should I update them or install new packages?_ In general, Linux administration is not needed; in fact it is discouraged. Updating rpm packages may result in a non-functioning PerfectMail se...
SUMMARY: I'm receiving the warning message: Hostname does not resolve in DNS. What is this and how can I fix it? ANSWER: The hostname for your PerfectMail server is the "outside" facing hostname, that is the hostname that an external mail server wou...
SUMMARY: WARNING: 1 messages were delayed in the last 7 days!!! Please review your license to ensure you have sufficient resources to support your e-mail load. ANSWER: The PerfectMail validation script looks for situations where your PerfectMail ser...
SUMMARY: It looks like messages are disappearing from the message store when I expect they should be there. I cannot view message body for messages that should be stored on the server. ANSWER: This is likely a problem with the archive settings. Chec...
SUMMARY: What to do if your PerfectMail license type other licensing parameters is incorrect. ANSWER: Your initial PerfectMail license will be a "Demo License" that give you full use of our product. After the demo period your license will be changed...
Help Desk Software by Kayako Resolve